Reporter for HQ Corporate Magazine

Since 1993, reporter for HQ Corporate Magazine. Actively reported on the many achievements and milestones happenings.

Getting People to Catch Fishes

Established the Quality Award Contribution System has been in force since May 2000 with potential loss prevention from the 388 awards presented, as of Dec 2007.
To encourage people to be more sensitive towards their immediate work area to help detect and catch abnormalities.

My Idea Campaign

Established and sustained a suggestion scheme with an accumulated 1,355 ideas from employees to create value to their existing jobs and also contributes towards improving employee satisfaction. (since 2004)

Publication in Japanese Quality Journal & book

The QC circles activities and achievements were published in the JSQC Journal (Japan Society of Quality Control) and in a book published by JUSE (Japan Union of Scientists and Engineers) in 2007

Fun Way to Motivate Proactive Involvement

To motivate proactive involvement in continuous improvement, many ideas were sought to be creative. Amongst the great stuff done includes:

- a Quiz Forum whereby particpants are asked questions pertaining to the topics related to the
organization (2002)

- Skills Competitions for Soldering, Forklift Driving, Computer Skills, Parts Indentification (1999)

- Quality Newsletter (2004)

Instructor for QC Circles & 5S Activities

Since 1993, inhouse instructor for QC Circles, 5S and other Kaizen related programs.

Presented QC circles achievements in Japan (2004) and 5S system in the Asian Managers Training Forum (2002)

Successful Coaching & Facilitating of QC Circles to Achieve International Level Recognition (2007)

Invited to join Malaysia Delegation to the ICQCC - International Convention of QC Circles, Beijing, China (22-27 Oct 2007)

Circle members with facilitator -Ms. Doreen Chia at the International Convention of QC Circles, Beijing, China

QC Circle Achieve National Level Recognition

Successful Coaching & Facilitating of QC Circles to Achieve National Level Recognition (2006)

Malaysia Top 10 Circle Award (Electronics Sector) Malaysia National ICC Convention (19-21 Sept 2006)

Successful Coaching & Facilitating of QC Circles to Achieve Asian Level Recognition

Led a team to compete and won the Asian circuit and the priviledge to represent company at the corporate HQ convention in Japan - Sept 2006

5S Clean Factory Activities

Established, managed and re-invented a successful 5S program in a multi national corporation from 1991 to 2008.

1991 : Started the 5S campaign - Seiri, Seiton, Seiso, Seiketsu, Shitsuke
1997 : Localised to 6S - Sisih, Susun, Suci, Seragam, Setia, Saya
1999 : Established 6S Standards Manual
2004 : Started 6S Visual System

To sustain an constantly motivate involvement, many promotion and enhancement supporting activities were held such as the:
- 6S Model Area Competition
- 6S Poster Contests
- 6S My Idea Improvement